Terms Conditions

Terms and Conditions

Neil Island Resort is a unit of Mountain Edge Business Services

A company incorporated and existing in accordance with the laws of the Republic of India. By accessing, browsing, or using this Site, you accept, without limitation or qualification, the terms and conditions set forth below.

Site & Its Contents

neilislandresort.com operated by Neil Island Resort grants you a limited, non-transferable license to use this site in accordance with the terms and conditions of this User Agreement. You may only use this site to make legitimate reservations or purchases and shall not use this site for any other purposes, including, without limitation, speculative, false, or fraudulent reservations or reservations in anticipation of demand. You shall not make reservations in the name of fictitious persons.

You agree not to use any device, software, or routine that interferes with the normal working of this site. You also agree not to take any action that imposes an unreasonable or disproportionate load on our infrastructure, as deemed by Neil Island Resort. The posting or transmission of any unlawful, threatening, defamatory, obscene, or profane material is prohibited. Additionally, you must not post or transmit:

  • Material that infringes others' rights or violates their privacy,
  • Material protected by intellectual property laws unless you have written permission from the owner,
  • Viruses, bugs, worms, or other harmful items or software,
  • Material that encourages unlawful acts or anticompetitive behavior.

You are responsible for any damages resulting from the misuse of this site.

Accuracy of Information

Neil Island Resort does not guarantee the accuracy or completeness of the information provided on this Website. Under no circumstances will Neil Island Resort be liable for any loss or damages caused by reliance on this information. The information on this Website may change or be updated without notice. Neil Island Resort may also make improvements or changes in the products, services, and programs described on this site at any time without notice.

Confidentiality

Information concerning Neil Island Resort, its subsidiaries, employees, customers, or others is confidential unless required by law.

Copyright Policy

Neil Island Resort holds the copyright for this site and its content. Text, graphics, audio, video, and software may not be copied, reproduced, republished, posted, or transmitted without written permission from Neil Island Resort. You may download, display, and print the materials for personal, non-commercial use only.

Unauthorized use of the content on this site may violate copyright or trademark laws. All copyright notices must be retained and unaltered in any use of the material.

Security Warnings

It is your responsibility to ensure any material selected from this site is free of viruses or other harmful elements. Neil Island Resort is not liable for any damages caused by the use of this site or third-party sites linked from this site.

Products & Services

The information provided on neilislandresort.com should not be viewed as an offer to sell or solicitation to purchase any products or services. For specific details on products, services, and terms, contact us through the provided contact methods.

Neil Island Resort is a travel and holiday organizer. We do not control or operate any airlines, shipping companies, hotels, transport, or other facilities mentioned on the site. We cannot be held responsible for any lack of service from independent providers.

Warranties

Neil Island Resort specifically disclaims all warranties, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose. We shall not be liable for any damages resulting from the use or misuse of this site or the information on this site.

Payments

Neil Island Resort does not store customer credit card details. Transactions are processed through a secure banking site, and we are not responsible for any misuse of credit card information.

Refunds

Neil Island Resort reserves the right to determine the refund amount in case of cancellations or amendments. Refunds will be processed in the name of the client or travel agent, and it may take up to 7 days to process refunds. There will be no refunds for unutilized services unless otherwise specified. Cancellation and amendment charges will be applicable as per the policies of the service providers.

Governing Policy

All legal disputes will be settled under the laws of Indian courts, subject to the laws of the Republic of India. Disputes will be resolved through good-faith negotiation, and if unresolved, they will be referred to arbitration under the Arbitration and Conciliation Act of 1996. The place of arbitration will be Mumbai, India, and the decision will be final and binding. Courts in Mumbai will have exclusive jurisdiction.

Injunctive Relief

You agree that any violation of this agreement will cause irreparable damage to Neil Island Resort. As such, Neil Island Resort will be entitled to an injunction, and you will be responsible for any related costs, including attorney fees.

Termination

Neil Island Resort may terminate this User Agreement and the provision of any services at any time for any reason. Upon termination, all rights granted to you will revert to Neil Island Resort and its third-party providers or distributors.